This Policy does not govern personal information about our employees.
What Constitutes Personal Information?
Personal information is any information about an identifiable individual, but does not include business contact information including the name, title, business address or business telephone number of an employee of any organization.
Collection of Personal Information:
When you contact ProcTorr or send us inquiries, we may collect some or all of the following personal information about you:
Date of birth
Address (zip and postal) and telephone number
Property preferences and history
Credit card and / or bank account information
Social Insurance Number (optional – see below)
Identity of your employer
The information above is generally collected from you, but we may also obtain such information from financial institutions, credit agencies and your reference contacts, for the purpose of assessing your credit and for processing your transactions and payments.
Providing your Social Insurance Number is optional. Please note however that most credit reporting agencies use the Social Insurance Number as a unique identifier to ensure proper identification when conducting credit reviews and preparing credit reports. If you do not wish to provide your Social Insurance Number, our ability to obtain a timely and accurate credit report may be affected, hence affecting our ability to complete the contemplated transaction in a timely manner.
Use of Personal Information:
Your personal information may be used by us as permitted by you, or required by law, and as reasonably necessary in relation to our transactions and services that we provide to you, including:
to process invoices and payments by credit card, debit systems or other billing and payment options; to arrange appropriate financing or leasing arrangements; to provide you with payment and other reminders and notices in relation to your property or premises.
Sharing Your Personal Information:
We will never sell, or share your personal information to third parties, unless permitted by you.
How Long Do We Keep Your Personal Information?
We retain your personal information as long as your relationship or transaction otherwise continues with us, and as long as reasonably necessary to address any issues and satisfy any potential legal obligations that we may have.
Safeguards for Personal Information:
Contact Us: If you wish to file a complaint, make an inquiry regarding or obtain access to your personal information that we may hold, please contact: